Archive for the ‘Business Development’ Category

WPE ‘10 - The Schedule

Friday, February 12th, 2010

The directors at the UKAWP are incredibly excited that WPE is only 2 weeks away. It’s been a year since WPE ‘09 and months of planning WPE ‘10 and we feel confident our programme of speakers will inspire all attendees. Over the next 2 weeks we will re-introduce all our speakers but if you cannot wait until then please view the line up on our dedicated website. In the meantime here’s a look at the schedule over the 2 days.

Friday, 26th February 2010
10:30 Planners registration & tea/coffee
11:00 WPE Welcome from directors of the UKAWP
11:15 Action Coach (Business Motivational)
12:45 Lunch
13:45 Do Your Own PR (working on PR strategies for your business)
14:45 You And Your Wedding Magazine (how to work with the media and current style trends)
15:30 Weddings by Zoë Lingard (interactive blogging workshop)
16:30 Informal networking
19:00 Pre dinner drinks
20:00 Delicious dinner!
   
Saturday, 27th February 2010
10:00 WPE Welcome from directors of the UKAWP
10:15 - 11:00 Civil Ceremonies Ltd (civil ceremony process/ do’s and don’ts)
11:00 - 11:30 Lloyd Dobbie - (Wedding Photographer’s relationship with a Bride & Groom)
11:30 - 12:15 Action Coach (Personality types and how we interact in business)
12:15 - 13:00 CS Music Ltd (how best to work with musicians and their agents/ trends in wedding music)
13:00 Lunch
14:00 - 14:30 Euphoric Flowers
14:30 - 15:30 Top Left Design - (using social networking to improve your business)
15:30 - 16:00 Perfectly Tempered (Ways with Chocolate - Discussion and Tasting)
16:00 - 17:00 Informal networking
17:00 Seminar closes

If you are attending WPE what topic are you most excited about? It’s also not too late to register; you can do so by booking online at UKAWP.

First Impressions Always Count

Thursday, February 11th, 2010

We originally discussed this topic on our blog in February 2009 but unsurprisingly we have come across the same problem whilst calling planners to attend WPE ‘10. Therefore we thought it worthwhile to visit the issue of ‘first impressions’ again.

We have all been bought up being told this age old saying but how many of us follow it? Recently the directors of the Alliance were calling wedding planners on our database to discuss our forthcoming seminar. We were all surprised to discover a huge percentage of planners do not have a business answerphone, instead the recording was just “I’m not in, leave a message”. We wondered how many potential brides would be put off by a message of this type; what impression is it creating of you and your company? In our opinion everyone should have an answering machine programmed to highlight who you are and what you do:

“Thank you for calling company name, I’m sorry I’m not here to take your call, rest assured your call is important so please do leave me a message including your name and number and I will return your call within 48 hours. Alternatively you can call me on mobile number

What are your views? We’d love to hear from you.

Bernadette Chapman is the UKAWP’s training director and also runs Dream Occasions, operating throughout the South East of England.

WPE ‘10 - Wedding Planning Excellence

Wednesday, February 10th, 2010

Are you earning enough from your weddings? Has it become an expensive ‘hobby’ instead of profitable business? Are you getting a response from your marketing & PR ? Are you ready to make 2010 the year you become successful?

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 “Excellence is the gradual result of always striving to do better” (Pat Riley)

If the answer is yes then you must attend the only UK dedicated seminar for wedding planners, organised by wedding planners. WPE is not about catching up with old friends, it’s a seminar with a programme designed on ‘increasing knowledge’? All speakers have been handpicked for their specialist knowledge in order to help us improve our business.

But why attend?

The seminar is only available to trading planners, no enthusiasts and no vendors.  WPE  is for planners ready to keep on learning in order to increase their profit margins and levels of success. The programme has been designed to challenge the way we all operate encouraging us out of our comfort zone. The seminar is open to members and non members of the UK Alliance of Wedding Planners.

Benefits of attending

  • Networking opportunities with your colleagues
  • Presentations from industry experts
  • Motivational business presentations
  • Opportunity to invest in your future

 To find out more visit WPE and to book online go to UKAWP.

We hope to see you there

The Directors

Change

Monday, February 1st, 2010

Today we hear from Master business coach, Ray Hutchin of Action Coach www.actioncoaching.com.  Ray is a regular guest blogger for us here and we are really looking forward to his words of wisdom at the forthcoming WPE ‘10.

Over to Ray:

I have just finished presenting a two day workshop for business owners, packed with great practical ideas to grow their businesses and a big learning for me from the attendees was, as usual, they will struggle to find the time to plan and put the new ideas into action (their words not mine).

Which is a huge shame as we all need to change, otherwise, as you know, if we keep on doing the same things we keep on getting the same results (if we are lucky, because now quiet often you don’t even get the same results, they tend to be worse).

I believe planning also has a big part to play in changing, I have spoken about planning before; check out the July Archive which covers the 9 Steps to Success. I will also be running through this at the Annual UKAWP Wedding Planning Excellence seminar http://www.wpe.ukawp.com/, with lots of practical advice and a fun exercise to lock in your learning’s, so don’t miss this event.

I also know that Bernadette has covered the importance of time and using a default diary (March 2009 Archive), which if you haven’t read or implemented I suggest you go back and read.

For me the biggest thing we need to do to change is to have a compelling reason to change, otherwise things conspire against us. Like staying in your comfort zone, not being able to break old habits, not being able to create new habits, not have the motivation to change, finding change too hard and not persevering, etc.

So we need to take time out every once in a while to understand what we want to achieve, what we need to change and what desire (compelling reason) we have to do it. The compelling reason will always be tied back to an emotional reason, so understand this and you will achieve far more.

And one last question regarding change, “have you kept your New Year Resolutions or didn’t you set any, because you knew what would happen?”

We can all change, we just need to understand ourselves better and have a compelling reason to change. So for me three of the key ingredients to change are Planning, Time and a Compelling Reason. Try it and see what happens!

You and Your Wedding magazine at WPE

Monday, January 18th, 2010

We’re really delighted that we’ll be joined by the lovely Vanessa Mason (née Gore) at WPE ‘10. Vanessa is Style Editor at key bridal title You and Your Wedding and is a creative genius whose job on a daily basis is to come up with and style the beautiful ‘Receptions’ sections that grace the pages of the magazine. She’s a trend setter with a great creative eye and we are very much looking forward to hearing from her on trends in design for 2010.

She will also cover how we planners can work best with editors such as herself to get maximum press exposure for our businesses. What she is looking for, what’s the best way of working etc etc. It’s sure to be unmissable.

For more information on this and other subject speakers go to WPE . We hope to see you at the seminar.

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Interactive workshop

Monday, December 21st, 2009

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We are delighted to announce that Zoe Lingard one of our full members and the person we call whenever we have a blogging query, will be running a blogging workshop at WPE.

Students will be invited to bring their laptops to the seminar in order to take part in this interactive session.

To learn more about the seminar please visit WPE , if you are interested in attending or speaking email the directors at info@ukawp.com

What’s your USP?

Friday, December 11th, 2009

Back in October Kelly did a post titled ‘Being Yourself’  following on from one on Think Splendid  and I thought it might be prudent to follow on from this. I regularly review my business at Dream Occasions and think about ways I can improve. In order to do this I have to think about what my USP is. After all there are so many brilliant planners out there now so why hire me? I can totally relate to what Liene says on her post “You have a new logo, new fonts, and maybe even a new workflow system - more streamlined to deliver better customer service.  You’re different than the competition. Until the competition catches up.” This has happened to me so many times over the years!

But rather then get frustrated about it, I concentrate on my business strategy and what makes me unique. My USP is my knowledge and expertise of marquee events in East Anglia, I can honestly walk onto a field and work out the logistics instantly, this has only come by due to the number of marquee events I have organised.

Its worth noting that sometimes your USP will change, I remember Simone from Dimples events saying her USP was being ‘the only UKAWP member in Kent’ , as the UKAWP has grown so has our membership in that area. 

Andrea from Fabulous Days offers a unique service for Mother of the Bride which has been incredibly successful bringing her new business via Mother referrals. This is her USP and works well with her personality, it wouldn’t work for everyone.

So when working out your default diary   (you do use one don’t you?) why not schedule some time to review your business and in particular your USP?

I’d love to hear your views about what works for you.

Read more: Think Splendid

The 7 Deadly PR Sins - How we sabotage our own PR!

Tuesday, December 1st, 2009

The UKAWP know Paula Gardner very well due to the workshops she has done for us not to mention the fantastic coaching she gave attendees at WPE ‘09. Her advice is always concise and easy to fully, she is presenting again at WPE ‘10 so do come along and meet her in person.

 

One of the difficult things with PR is that journalists aren’t generally chasing you - it’s very much up to you to find the motivation and self-discipline to get it done. But, interestingly, even when we do do it, we sometimes sabotage our own efforts. Take a look at what I mean….

1. Not Making Time

Because PR is very much self motivated it’s easy to put it to one side for that fantastic day when you don’t have anything else to do. And we all know that that day never happens. You need to spend at least an afternoon or morning a week on PR to see results. Any less and it just won’t be worth it.

Solution: Choose a few consecutive hours and mark them in your diary as PR time. Keep them sacred - just as you would do for a weekly exercise class - and let nothing interfere. It might take a while to see the results but they will happen, I can assure you.

2. Faffing About

This is one trap that I see a lot of people fall into. At networking meetings I often hear phrases such as “I intend to really get started on PR when I’ve finished tweaking my website”. Then three months later you meet them and they say the same thing. Or sometimes it’s “I’m just about ready but first I wanted to have a chat with my business advisor, coach and accountant about my goals and then we’ll put together an overall marketing strategy.” Argh! Stop it! Websites can be tweaked as you go and, although consultations with professionals are important and valuable, there comes a time when you’ve just got to take that leap and do it.

Solution: Think Nike - just do it.

3. The Big Scary Press Release

For many this can be the biggest stumbling block that they’ll come across and this is where their PR campaign comes to an end. Full stop. But the important thing to remember about press releases is that one press release isn’t going to change the future of your business - it’s the persistent drip drip of getting your name and story out to the media that is going to do that.

Solution: get someone else to write it, or try our Write Your Own Press Release ecourse

4. Not Following Up

I know - you’re busy. We all are. And it is perfectly possible to conduct a PR campaign without picking up the phone. But anything you do will be maximised by following it up and building up relationships with the press. Almost every one of my coaching clients who have admitted feeling anxious about doing that have all gone onto being able to do it in the end. Some even experience a great buzz because they know that the results are well worth that anxious gulp just before you pick up the phone.

Solution: Start small - try your local papers or a small circulation magazine - and work your way upwards. Or you could try our Cold calling Crash Course and get personalised feedback on your own technique.

5. Falling into the “I Wanna be Famous” Trap

Yes, it is rather nice if Ideal Home magazine wants to interview you about your new bathroom but if your business is actually running a holistic health clinic then is it really that relevant? I’m not saying don’t do these things if they come up, but use your active PR time to focus on getting coverage in publications and places that will actively promote your business.

Solution: Think carefully about who and what you need to focus on and keep to your list. Pin it over your desk to remind you daily if necessary.

6. Not Doing Your Research

Contacting a publication that only runs celebrity stories with a press release on the launch on your cleaning business is a waste of both your time and theirs - unless one of your clients happens to be David Cameron or Madonna.

Solution: Look at your publications and the stories they currently run. If they like stats and facts, get some from somewhere; if they like human-interest stories, see what you can do to tug their heartstrings with your own - or a clients’ - story.

7. Being Too Successful

The honey trap of PR! Good PR inevitably raises your profile and brings in new work but the danger is that you then don’t have the time to continue with your PR activities, and then six months down the line things go quiet again.

Solution: You need to continue to set aside a regular time investment in PR - or, if things are really busy and you feel it’s the right step to take - get someone onboard to do PR. It could be an outside agency, a freelancer or even one of your staff or a VA who is responsible for keeping some PR activity ticking over.

By Paula Gardner of www.doyourownpr.com

 

Get Covered….

Wednesday, November 25th, 2009

Setting up a Wedding Planning business, like any other, requires careful thought and planning. Diane Malone of Diamond Insurance www.diamondinsurance.net provides some insight for new businesses wondering where to start..

 

 

When starting a new business, it is imperative that you consider both your legal liabilities and the eventualities that could cause financial hardship to you and your business.  I

 

Employers Liability cover, even if you are employing somebody on a part time, temporary or even a voluntary basis, is a legal requirement. 

 

Public Liability covers your, or your employees, negligence to others, such as someone visiting your premises, or you visiting theirs. Perhaps you leave a box of samples on the floor, and they trip over them: they could hold you responsible for the injuries, loss of wages if unable to work, and possible hardship caused. 

 

Commercial Combined cover - many businesses fail after a major event because they have inadequate insurance cover. Stock, goods in transit, money cover, fixtures and fittings, liabilities for work away (including manual labour such as decorating a venue for a wedding) can all be covered on a combined policy.  Be it working from an office, from home, or from a shop you should also consider loss of profits or the additional cost of working following something like a fire, to cover the cost of working from alternative premises, or indeed paying someone to reinstate lost data.

 

Professional Indemnity Insurance: if you are advising a client you should consider this to protect you and your clients

 

Motor insurance should include business use for yourself and anyone else whom you expect to drive the vehicle for work. 

 

If working from home your household insurers should also be advised: they are likely to restrict cover to your contents if you have visitors to the premises.

 

Insurance is a very complex area and you should always use the services of a professional, after all if we get it wrong we are well insured!

 

 

PR - Back to Basics

Thursday, November 12th, 2009

Your Press List

 You are only as good as your press list. You can put together the most fantastic press release, but if the wrong people see it, it’s worthless.

Putting together a press list is something my clients struggle with because, well, it’s boring. But it has to be done, so my suggestion is to get on with it, or delegate it to an assistant, confident teenager or intern. Here are some suggestions which might make it easier.

1. Who is Your Target Market

 Is it local? Who are you aiming at - brides? Venues?

 2. Build A Library

 This could be the local papers, national newspapers, local newsletters and magazines, radio stations, what’s on and listing websites.

 Get copies of any that are printed.

 If you’re stuck on titles, The Guardian Media Directory, available from the Guardian website, is a good investment at under £20.

3. Set Up Your List

 This could be on a simple Excel sheet, or a newsletter service such as www.constantcontact.com. The advantage of the latter is that you can track clicks so that you know which releases get the most attention.

 You may have more than one target name for each publication. In the case of a local newspaper you may have the News Editor, a family writer, women’s page editor and Features Editor.  On a radio show you may be contacting the Assistant Producer, Forwarding Programming and Researcher.

4. Get To Know Your Publications

 Good PR is not just a case of sending out press releases to everyone and hoping that one of them will stick. Looking at publications or listening to radio shows and coming up with ideas and angles that suit them is vital.

If you have a team you can assign particular publications to particular people.

Boosting Your Press List

 Media Requests

 These are requests for case studies or quotes from journalists. They sometimes post them in Internet forums or send out to networking groups.

 I have a service at http://www.doyourownpr.com/products/divine_pub.asp where I gather media requests and email them to clients. One of the users of my service is Susan Heaton Wright of entertainment company http://www.nsn-productions.com who has been in Essentials, Prima, Leith FM, The Secretary, a number of trade hospitality publications and an over 60s publication in matter of months, simply by responding to requests.

 Susan has been doing well, but she admits that it’s been a bit of a learning curve. “I started off only approaching smaller titles, but I’ve learnt that you have to just pick up the courage and go for it.”

 What About Freelancers?

 Freelancers are hard to find.

 Some groups of journalists like Travel Journalists, or the Circle of Wine Writers, have their own association and you can buy a list of journalists or members.

 If you see something written by a person you think is a freelancer, Google them. Freelance Journalists are business people and most of them have their own website, Facebook page or something similar.

 Some publications do print a freelancer’s email address at the bottom of an article. Often it’s a generic paula.gardner@telegraph.co.uk but it’s better than nothing.

 I have another Divine Publicity Club member, Kate, who hardly ever responds to requests but has been using the requests to gather a list of freelance journalists that she now communicates with via tips and press releases. She admits that it would have been hard and time-consuming to come by her list any other way.

 Paula Gardner of www.doyourownpr.com is a PR coach and trainer. Her Divine Publicity Club sends media requests into your inbox twice a week. It will also update you on new publications, blogs and websites you can add to your press lists. It costs £19.99 a month and - best of all - you get 15 mins of PR coaching with Paula once a month during regular PR clinics.