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Why PR Isn’t So Different From Financial Planning

Wednesday, November 24th, 2010

Anyone that has attended our course or WPE will know we believe PR is essential in order to have a successful business. Our regular PR expert is Paula Gardner from Do Your Own PR and today she is sharing more of her tips.

 

I’ve just been to see my financial planner after realising that I have a number of ISAs I opened years ago that were paying me under 0.5% interest, gulp. It’s been an interesting meeting as part of the exercise involved sitting down and working out for what period of time I am happy to tie my money up, and what sort of risk am I prepared to undertake.

 

As I was walking home I was struck by some similarities with PR strategies, in that asking yourself what seem quite basic questions actually helps set you on the right road with your PR activities. So….here’s my PR version of the financial planning meeting.

 

Question One: Diversification

  

What other types of  investments do you have and how are you dividing your money between them?

 

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What other marketing and promotional activities are you doing, and how are you dividing your time between them?

 

It’s important that you don’t rely on just one way to reach your audience. I think many of us have at one stage fallen into the trap of thinking that advertising alone might bring us in what we need in terms of client base, but soon realise that we need to be a lot wiser than that. Yes, advertising might be one part of your strategy (but for many, including myself, it doesn’t figure at all), but to make the best returns it also needs to be combined with marketing, public relations, networking, and customer retention. As to divisions…you have two main assets (although the amount of these you have will vary from business to business)…money and time. It’s worth thinking about what budget you are going to put into promotional activities, and where you will spend it (advertising, freelancers, networking lunches, paying for newsletter providers etc).

 

It’s also helpful to consider what time, realistically, you can devote, and whether you have to use some of your budget to take on help to do the work, or more of the “grunt” work  to free time up to devote to this.

 

Are You After Long or Short Term rewards?

 

Obviously the longer you keep your money in a fund or account, the more growth or interest it is going to receive. The same goes for PR. Your activities accumulate and eventually have a snowball effect. When things do start appearing, you’ll be surprised at what other doors they open, as other members of the press read about them. PR is definitely a long term game. It takes time to build a brand. Just think about it, in a way you have to prove your  worth to the press as well as your customers. you can’t just come along and say you are great, you have to earn that description through great reviews, well written articles, and dishing out expert advice.

 

Again, building a database or blog following takes time….years in many cases. And it’s this database of customers and interested parties that can be so valuable to you. But there’s no way around it, you do need to put in the legwork.

 

However, there are times when you want those short term rewards…when you are launching a new programme and want to get it off the ground, or want to publicise an event you are running. It’s these times that you need to think about turning to other parties….colleagues or contacts with substantial databases, magazines where you can run reader offers or joint promotions, or just fork out for a list of names that you can market to. And, just like financial planning, great short terms rewards are sometimes a little risky…that list might be out of date and useless, and to market to someone’s database or run a joint venture you’ll obviously need to compromise on profit.

 

It’s worth thinking about your style, and what suits your brand too. There are some brands that really shouldn’t be associated with the hard sell as it will damage them.

 

How Often Would You Like a Financial Review?

 

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How often are you willing to sit down and look at all your marketing activities?

 

I believe this is something you should be doing on a six monthly basis at least, to look at where you have been getting the best results, what’s been the most enjoyable, and identify what opportunities there are for the future. It’s an interesting exercise as even identifying how you feel about spending time on certain activities (networking or Twitter for instance) is extremely useful when it comes to planning how to move forward.

 

How to do your own PR review

 

* Take at least half a day off and away from the office

* Consider the questions above

* Break down the next six months into monthly segments and outline the activities and budget you are going to allocate those segments

* Commit to your plan

 

Or….take advantage of the Do Your Own PR mini consultation where we will go through the above process but with the added bonus of accessing my knowledge and experience on what I think will work best for your business and the coverage you need and want. We can do this person in London over coffees and cake, or over the phone to save you time, and you’ll also get the Do Your Own PR ecourse (worth £250) which gives you the nitty gritty of how to do your own PR.

 

We have ten mini consultations available at £399, you can book by Paypal here, call me on 0208 504 4557 to speak to me in person, or read more here:  

 

http://www.doyourownpr.com/products/mini_consultation_.asp

PR tips for the summer

Tuesday, August 17th, 2010

Today we hear from our regular PR expert Paula Gardner on what she thinks we should be doing this summer (aside from planning weddings of course)

1. Tip Sheets   Write  a “7 ways to”, or “The Top 5 Myths about” article. Break up those 7, 5 or whatever number of points into separate emails and schedule one tip or piece of advice to go out each week as a series over the summer months.   Even if you have no press releases going out and are making no follow up calls, the press are still getting regular contact from you and you are continuing to build your brand.  

2. Schedule in some Networking Events   You might think that it’s not worth it as there will be fewer attendees, but the reality is that you are more likely to strike up a quality conversation when people are relaxed and there’s less of a crowd competing for your attention.  
3. Use an Intern   If you’re anything like me you may well have projects that you just never seem to have to finish, or ideas that you haven’t got around to implementing. Using an intern, whether it’s a student or a keen teenager, for the summer, might be one way of getting them off your to-do list.    

4. Boost Your Blog   Many of my clients know that doing a blog would be a wise move, and many of those actually enjoy writing so it won’t be too much of a chore. What they haven’t yet got is the habit of writing their blog. Why not use these quieter summer months as a time to create that habit by blogging first thing every morning. It doesn’t have to be a full scale article, just a comment on what’s in the news or even a think piece will do..and think how much juicy search engine friendly content you will have by the end of the summer.  

5. Learn About The Press   Take advantage of the summer sun to sit in pavement cafes, sip a smoothie or cappuccino and really get to grips with the difference between The Telegraph and The Guardian, or just immerse yourself in the trade mags and the language they use, ready for a fresh approach in the Autumn.   

6. Take a Day Off   Book out some time to plan your campaign for the Autumn so that everything - your press releases, Twitter, Facebook, article writing, tips, product shots - works together to promote the brand. Take a look at my Get Noticed consultation if you want help with this.  

7. Look Out for Media Requests   These are requests put out by journalists who are looking for case studies, experts and products for review or goodie bags. You can sometimes spot them on business forums or get sent them by trade associations. Alternatively, you can join our Publicity Club and get them sent direct to you. Replying to these as and when relevant ones come in is a great low-key way to garner coverage and help build a cracking media list at the same time.

PR and Social Networking - the good, the bad and the shortcuts

Friday, October 2nd, 2009

Today we welcome back our PR guru Paula Gardener who is giving us some tips on social networking. Paula is also one of our presenters at WPE ‘10  so if you love her regular tips you’ll love her in person.

Paula Gardner - Do Your Own PR

Paula Gardner - Do Your Own PR

PR used to be simple. You wrote a monthly press release, maybe an article or two, kept on top of what was going on in the news and made sure you were poised to speak to radio stations if you were able to jump in with something relevant. Today, PR is changing fast. As we market ourselves we’re expected to embrace the likes of Twitter and Facebook. We’re also told we need to blog, and hang out on forums. PR and marketing a business has become a full time job in itself.

I often see clients who have started a blog, made an account on twitter and joined Facebook, but are wondering why it’s not working for them. I often say the same thing to them, and here’s that advice.

1. Focus
Be kind to yourself and chose one thing and commit to that.  You can’t Tweet all day, do a decent blog post three times a week and connect to every man and their dog on Facebook. You will have a nervous breakdown trying to do it. And the very few that do, look as though they
a. don’t have a life and spent all theirs online
b. don’t have any clients and are desperately trying everything that might work.

If you like writing - quality as well as quantity - then try blogging. It’s a great way to connect with your readers and show the human side of your business. If you’re great at humour then have a go at Twitter - the limited word count means that you’ll need to get your message over succinctly. If you value person to person contact, concentrate on forums.

2. Branding
Think of it as marketing a brand. It may be you, or it may be your business name, but be sure which one it is. I Tweet using my PR name @doyourownpr and this ties in with my business name and my website address. I do have a Facebook account, but that’s mainly personal and I keep them separate. Decide on one name and use it in everything.

3. Research
If you decide you’re going to blog, spend some time looking at other people’s blogs and work out what you like and don’t like. If it’s Twitter that’s more your thing, just join and follow other people for a while. Look at the people with lots of followers. What is it that they Tweet about that is so interesting? How can you offer the same value or entertainment?

4. Keep It Professional
Whilst a little personal detail is nice and gives an impression of you as a real person, we really don’t want to about what you had for breakfast or that your son has headlice. Don’t get carried away. Likewise, if you are using a social networking tool for business then keep it business-like. Don’t be afraid to say no to a friend request from Jason Kennedy from primary school who used to wipe his snot on your skirt. You can keep it friendly, saying something like “I’m sorry but this is for work colleagues and you’d find it incredibly boring”.

5. Offer value
Use forums to offer advice, Tweet your own expert opinions. Don’t be afraid to show what you know - be generous. Guarding your skills and knowledge for paying clients only is not going to attract new ones.

6. Don’t be Afraid to Sell
I’m not talking about pushy sales here, but you are after all, spending time on what should be a money making exercise. If you have a special offer on, Tweet about it, put it up on your blog and Facebook page. Don’t be too shy!

7. Persistence
Give it time. You are not going to build up 1000 twitter followers in a day. Think of this as a 6 month experiment.

And the how to:

Twitter
The idea is that by sending an SMS, or visiting the Twitter website, you can send out an alert on what you are doing, or perhaps even thinking, right now. This goes out to your followers and the idea is to amass as many followers as possible. You can follow others too, although it’s a good idea to aim for having more followers than people you follow.

As I write this there are currently a number of very Twitter-savvy people who have followers in the thousands.

Barack Obama brought Twitter into his Presidential campaign, and both Stephen Fry and Jonathon Ross are well-known UK public Tweeters. I was even intrigued to find that my own sister, who works for Greenpeace in Beijing, has to Tweet about Greenpeace as part of her day to day activities.

Blogging
Blog, short for web log, is basically nothing more than an online diary. People use it to record thoughts and events (which can range from political opinions to what they had for breakfast that day). But what we are interested in is using it as a promotional tool.

Blogging has another advantage. From an SEO (search engine optimisation) point, a blog is normally updated much more regularly than a website and so more likely to get higher rankings within the search engines. So you can think of a blog as a teaser, to get people to visit and then, hopefully, click through to your website.

You can set up a free blog at www.blogger.com or, for a slightly more intuitive set-up www.typepad.com charges a small monthly fee. These will normally be hosted at a different address to your website, although the top package on Typepad allows you to direct the blog to your business address so that the address looks like a normal website address.

Facebook
I prefer to use this for personal networking, but you can set up a Group page on Facebook where you can post news about your business.

Forums
Join a forum where your clients are likely to hang out and join in with discussions, offer advice and be seen to be part of the community, making sure, if possible, that your website details are in your signature.

Come on, work with me!