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Archive for the ‘Training’ Category

I want to be a wedding planner…..

Wednesday, March 23rd, 2011

The beginning of the year is a busy time for wedding planners with floods of emails coming through, this is generally when we pick up most of our new bookings but also suppliers call to chat about what’s new with them.

And we get an influx of CV’s from enthusiastic people wanting to become a wedding planner. So here at the UKAWP we thought it might be helpful to give some advice before embarking on this wonderful and rewarding career.

Can I get a job?

Very few planners in the UK take on staff, some have part time assistants and freelancers in the peak summer season but if you think you will get a lovely, well paid job working for a planner think again. Unless you want to relocate to the US perhaps? It is for this reason that most planners start their own business but be patient - I’m coming onto that shortly!

So, if you don’t want to start your own business I suggest you contact large event companies or venues in your area that cater for weddings. This gives you the opportunity to gain some experience whilst receiving the security of a regular salary.

Approaching other wedding planners for advice

A sure way to annoy planners when contacting them

  • “I REALLY enjoyed planning my wedding; everyone said I’d make a fantastic planner.” Do you know HOW many times we have heard this line?!
  • Dear Sir/Madam - planners have a name, check their websites and don’t send a standard email to numerous planners, make it personal.
  • I really want to be a planner, how do I do it, where do you get your clients, what should I charge, what services should I offer, where should I advertise….. the list goes on. Any planner out there will tell you the UKAWP are always happy to give advice but be specific, ask us a question and we’ll normally answer you but within reason!
  • Can I see a copy of your proposal - this is personal to every planner, if we all showed the same type of proposal there would be no creativity or individuality
  • Pretending to be a bride - big no no, it’s disrespectful to small businesses out there. I know some online training courses suggest you do this but at the UKAWP we feel this is very bad practice.

Show me how to start

So if you are serious about becoming a wedding planner and not approaching this as a hobby or whim then you need to do some serious research and get prepared! Here are my top tips but I have seriously condensed it (for proper training go to the UKAWP)

  1. First step is sign up to the UKAWP Business Practicalities course, I know I’m biased as the training director but I think the courses are fabulous. This course really explains how to launch as a wedding planning business. View here for more information. Don’t believe me? Just look at how super fabulous our members are, most of whom have attended our training courses. We run the courses spring and autumn, all the tutors have been in business for at least 8 years so we do know what we are talking about. We pass on real life experiences throughout the weekend and answer any questions you or the other students have. Do view the brochure for more information; don’t forget if you don’t attend the spring courses you will have to wait until the autumn….
  2. Research into planners in your area, what is their websites like? What services do they offer and what prices do they charge? What is their USP? How can YOU be different? How can you stand out from them?
  3. Start playing with company names, jot down ideas on a notepad and keep with you for those random moments when in bed/on the train/cooking dinner when you suddenly think of an idea! Then check if this name is taken via companies house + also check if the domain name is free. Don’t choose a name you can’t have the matching website to! Make sure it is easily spelt, not too similar to another, not cheesy and I advise not to limit yourself to ‘wedding’ as what happens if you want to do parties? Just my personal opinion.
  4. Ensure your website is professionally designed, after all you want to start your business professionally.
  5. Meet other planners for coffee in your area, far better to be friendly then start your business under animosity
  6. Subscribe to the UKAWP blog for tips and information on industry events
  7. Sign up to twitter and start following some respected planners & suppliers out there.
  8. Attend the UKAWP training courses - did I mention that already?
  9. Be patient, it wont happen over night
  10. Really think about your pricing and take into account any costs, i.e telephone, broadband, travel, stationery & your time

We hope this helps - best of luck for those embarking on this rewarding career.

Sales meeting tips

Monday, February 14th, 2011

Today we hear from Ray Hutchin of Cloud 9 with some practical tips on holding the perfect sales meeting or consultation with potential new clients. Over to you Ray:

Now I don’t claim to be an expert on Sales Meetings for Wedding Planners, however I believe the best way to learn and change something for the better is to get a better understanding and to do that, what better way than asking yourself some questions.

So here are some questions to ask yourself about your sales meetings and it may just help you, to find a way to get better results:-

1) Where do you hold you Sales Meetings and do you know where you get the best conversion rates?

2) When you know where you get the best results ask yourself, why do you get the best results where you do?

3) How do you deal with distractions during the meeting if any?

4) Do you help them to buy or do you sell?

5) Do you know the benefits from buying from you, over your competitors (your USP and guarantee)

6) Do you have a purpose statement script (to frame up the meeting and therefore stay in control of the meeting)?

7) Do you know your 10 biggest objections (and have all the answers off pat)

8) Are you comfortable with your close and do you spot buying signals?

9) When was the last time you read a book or attended a sales workshop?

10) Do you have a complete and up to date sales pack with you at the meeting?

11) How many times have you spoken to, emailed, and phoned the prospect before the meeting to build rapport?

12) Do you always get permission at the end of the meeting to contact them again if they haven’t made a decision?

To gain even more insight into the Sales Process book today for Wedding Planning Excellence where I will be presenting on the Sales Process on Saturday morning.

Cloud9 run regular half day and day workshops, covering all aspects of business and as well as offering a money back guarantee, also UKAWP has negotiated a £50 discount for its members on each workshop. For more details please email sam@cloud9businessspecialists.co.uk or visit our website which will be launched later this month.

Flower Workshop

Wednesday, February 9th, 2011

On the 20th January we held the first in a series of workshops, starting with floral emergencies led by Simon & Victoria of Euphoric Flowers. Tickets sold out very fast and I know there were a few planners disappointed they couldn’t attend so I thought I would give you a little taster.

The evening started with Simon explaining how to make buttonholes using the appropriate florist tape and wire, as you can see from the photos we are concentrating very hard!

Simon and Victoria came round giving us all individual assistance, we then learnt how to transform the buttonhole into a beautiful corsage, of course there was a bit of healthy competition amongst us planners to see who had the ‘best’ one!

Simon and Victoria showed us how to make a hand tied bouquet before we were put into groups of 4 and timed to see how fast we could make a bouquet of tulips, some were naturally more talented than others!

The next workshop on wedding dress emergencies will be in April, again numbers restricted to 12, we are very excited about what we have planned for this workshop. Details to be published soon but if you wish to be put on a waiting list please email training@ukawp.com.

With huge thanks to the talented photographer Lloyd Dobbie who captured the action!

Training as a Wedding Planner

Monday, January 17th, 2011

Spring dates for 2011

We still have some places on our Spring 2011 courses for both ’Business Practicalities‘, and

Step by Step‘. To learn more about how we can help you become a successful planner download our BROCHURE, to register complete our booking form here which will then take you to the online payment page.

We believe the most successful way to learn a new skill is by interacting with likeminded individuals which is why we only run classroom based training. Held at locations throughout the UK there should be a date and location convenient for you. We are registered by the UK Government’s Register of Learning Providers (UKRLP).

Business Practicalities
5th & 6th Feb (London)
19th & 20th Feb (Cheshire)
9th & 10th Apr (Northants)

Step by Step
26th & 27th Mar (London)
7th & 8th May (Cheshire)
21st & 22nd May (Northants)

Cost £599 (each course) Including:
VAT
Full lunch & refreshments
Concise course notes to take away with you
Certificate of attendance
Attendance logo to use in marketing materials and website
CD of useful templates to use in your new business
Get noticed - the ‘Do your own PR’ workbook (Business Practicalities)
Flower council handbook (Step by Step)

The UKAWP promote professionalism within wedding planning and as such are so confident regarding the standard of our training courses that we are willing to offer a 100% guarantee. If at the end of day 1 you are dissatisfied with the quality of the teaching and/or course material just tell the tutor and return your course notes. You need not attend day 2 and will be given a full refund.

Why would we offer this? Because we know that our training is an excellent investment for your future success as a professional wedding planner. 10% discount for students booking both courses together.

One to One Tuition
If you are unable to make one of the dates listed then you might be interested in One to One training with a tutor. Simply review the topics covered in both courses and email training@ukawp.com with your preferred selection. Prices start from £750 incl. VAT for 7 hours, additional costs for mileage or hotel meeting rooms are applicable.

How should I compare your course to others?
We appreciate you may wish to compare courses before choosing the right one for you. A few things you should ask when making enquiries:

1. Who wrote the course and is it a US or UK text?
2. Who conducts the training and what is their background/experience?
3. Can you speak with previous students for feedback?
4. Do they have other services to support you after the course has finished?

Still unsure if this is the right course for you? Contact Bernadette who can give you details of our many successful past students to clarify any grey areas.

All courses are taught by the directors of the Alliance all of whom have at least 7 years experience as wedding planners, wouldn’t you rather learn from an expert rather than from a faceless tutor?

For useful background information on entering a career in wedding planning you might like to look at Next Step

To view a video on the work of a wedding planner featuring one of our Directors, please click here

Floral Emergency! Workshop Sold Out

Friday, January 14th, 2011

Our floral workshop on 20th January in London is sold out. We look forward to welcoming members and non members to an educational and fun evening.

If anyone is interested in going on our waiting list, in case someone is unable to attend, please email Bernadette@ukawp.com .

Training Overview

Monday, December 20th, 2010

Before we all switch our phones off and shut down our computers we thought it was a good idea to remind you of the training courses taking place in the New Year. Tomorrow we will talk about some of the exciting events we are running…

Our training courses will be starting again from February

We believe the most successful way to learn a new skill is by interacting with likeminded individuals which is why we only run classroom based training. Held at locations throughout the UK there should be a date and location convenient for you. We are registered by the UK Government’s Register of Learning Providers (UKRLP). We have a brochure which is available to download via our website and new for 2011 is a 100% satisfaction guarantee .

Business Practicalities

This course is aimed at those wishing to start their own business. Primarily your research and marketing before moving onto the type of services you wish to offer and how to decide what to charge. We take you through the basics of PR and why this is so important for small businesses. One element that is always popular is the mock consultations we undertake with the students, this gives students the chance to understand how important it is to ask the right questions in a consultation. And finally we go through how to produce your proposal.

Step by Step

This course literally teaches you how to plan a wedding from the moment you have been hired. We go through how to create a client budget and work out what % of the budget should go on certain areas. We advise how to create payment plans for clients and what to do if you have a client bank account. We show you examples of the different ceremonies in the UK and how etiquette plays a part in today’s weddings, albeit in a modern way. Then its time to discuss suppliers from how to find them to what questions to ask. The final part of the weekend takes you through the day from the ceremony up until the evening entertainment.

Price

Despite the vat increase from January we have decided to keep the course price the same at £599 which includes not only the vat but your course notes, CD templates and some books. More information can be found via here

Wedding intern needed for January 2011

Thursday, December 16th, 2010

Kelly Chandler the Marketing & Finance Director for the UKAWP, and owner of The Bespoke Wedding Company is delighted to be offering a short-term unpaid internship for the new year. The details are below:

Dates: mid January to mid February 2011 (4-5 weeks)

Days: Two days per week - must be two days of either Monday, Tuesday or Thursday.

Hours: 10am-5pm or thereabouts

Location: home-based office in East Horsley, Surrey - closest station is a 10 minute walk: Effingham Junction (40 minutes from London Waterloo); a car is a bonus but not essential.

Role: This is an opportunity to get to know the workings of a typical busy and experienced wedding planner’s small office but with a focus on a very specific IT/marketing project. It would suit somebody who has a passion for business and marketing as well as wedding planning itself; it may well suit a recent student of the UK Alliance of Wedding Planners. The candidate must have exceptional IT skills and be very confident in working with blogs, Twitter and other social media as well as have an ability to resize photos, prepare slide shows, work with an Ipad etc. A confident, self motivated candidate with exceptional communication skills is required. An eye for the luxurious and the creative is essential as is attention to the finer details.

Apply: Please apply in the first instance with a covering email about why you would be suitable and CV to weddings@thebespokeweddingco.com. If shortlisted you will be contacted and a suitable face to face or phone interview arranged asap.

100% Satisfaction with our training - guaranteed!

Thursday, December 16th, 2010

The UKAWP promote professionalism within wedding planning and as such are so confident regarding the standard of our training courses that we are willing to offer a 100% guarantee. If at the end of day 1 you are dissatisfied with the quality of the teaching and/or course material just tell the tutor and return your course notes. You need not attend day 2 and will be given a full refund.

Why would we offer this? Because we know that our training is an excellent investment for your future success as a professional wedding planner. 10% discount for students booking both courses together.

A beginners guide to WPE

Friday, December 10th, 2010

If you use social media and in particular twitter I’m sure you have begun to recognise the increased discussion about WPE and who is attending next year. But what exactly is WPE? Why the hype? Is this an event you should be attending? We thought you might benefit from a beginners guide to WPE to help formulate your opinion.

What is WPE?

WPE ‘Wedding Planning Excellence’ was first established in 2009 and in essence is a training seminar for wedding planners. From visiting websites of our US counterparts we began to get a little envious of the number of specialised seminars open to wedding planners throughout the year. As our industry has grown we felt it was about time the UK followed suit and had an event just for ‘wedding planners’ i.e not filled with suppliers wanting to sell to you! The directors of the UKAWP along with our members devised a specialised programme designed to inspire and educate you with your business.

I’m already trading so why do I need more training?

Most importantly this isn’t a training course, it’s a seminar. There are 2 days of intelligent, inspirational speakers for you to learn from. Think about it, if you do the same in 2011 that you did in 2010 then your results will be the same, but expand your knowledge and think outside the box, and the world is your oyster. If you are ready and willing to push your business further ensuring increased profitability then take the plunge and commit to the WPE. Sometimes we spend all our time working IN the business, i.e. planning weddings that we don’t spend time working ON the business and this is what WPE helps you focus on.

So when is it?

As in previous years WPE is held over 2 days Friday 4th - Saturday 5th March 2011, this time after listening to feedback you have the option of attending just 1 day if you are unable to make the full session. We have chosen a central London venue, the Radisson Kenilworth Hotel on Great Russell Street, WC2 3BL. There will be a Friday night dinner which again is optional, more details to be published on the dinner in the New Year.

How much?

The investment we ask from you for the 2 days + dinner is minimal compared to similar events in the US who charge $2,200! The prices will go up after the 22nd December so we advise you book early to make your pennies stretch even further.

Early bird UKAWP member rate - for one day £150, for both days £290 / Early bird non member rate - for one day - £160, for both days £310 / Dinner is £40

Who is Speaking?

We have a range of business and industry experts, do visit our website for full schedule information topics inc:

The Mindset of The Successful Business Owner

Wedding Planning 1996 - 2011

How best to work with Entertainment Agents

Insurances in the wedding world

Legal issues in wedding planning

Logistics involved with marquee events

Marketing & Branding your business

The Sales Process

Search Engine Optimisation

Lighting & Sound for weddings

The role of Wedding Blogs

Choosing a wedding cake design for your clients

To review the schedule go to http://www.wpe.ukawp.com/schedule.htm

How can I get the most from it?

In order to ensure you get the most from the seminar here are our top tips.

  • Attend both days to benefit from full range of speakers
  • Introduce yourself to the speakers during the networking opportunities and ask advice if applicable
  • Try to network with all attendees, don’t be shy, you could be making some good friends for the future
  • Don’t forget your business cards, you never know when you’ll need them
  • Don’t be afraid of asking questions at the end of each presentation
  • Attend the dinner as this is when attendees unwind and the topic of discussion can get interesting and bizarre!

So what do our past attendees think?

It was good to have time to focus without other external factors - www.designerweddingdays.co.uk

Very inspirational. Very helpful being able to ask planners for tips and advice - http://www.alwaysandri.co.uk/

Some excellent speakers and have learnt some useful tips - www.tania-tapel.com

So much to do can’t wait to get stuck in. - http://www.puresilkweddingplanners.com/

Felt expensive at first, but after event can see it was worth every penny - www.dimplesevents.co.uk

Questions?

We hope this guide has helped you but any questions about WPE don’t hesitate to email sandy@ukawp.com or bernadette@ukawp.com

Marketing communications for wedding businesses

Wednesday, December 8th, 2010

When you have been in the wedding industry for 8 years it’s nice to see and hear some “old faces” and by that I don’t mean literally their age! I remember Claire from a wedding chat room I used to visit, funny how twitter has made it feel like full circle again! Claire is a wedding calligrapher and in 2009 she launched the wonderful blog that is ‘English Wedding’ , the blog is a fantastic mix of real weddings, design details and informative, educational pieces for wedding suppliers. The UKAWP love Claire and her advice so we have decided to regularly feature some of her articles we feel are relevant to you, The Wedding Planner.

So grab a cup of tea, get your notepad and start learning! At times we have added our views to her article because we just couldn’t help ourselves.

Think of how you communicate with your wedding business market. There are two kinds of marketing communications to be aware of:

Primary marketing communications

These include your advertisements, your wedding business website, your blog, wedding fairs and exhibitions you attend (the UKAWP advise you don’t exhibit at a wedding fair TRUST US it doesn’t work for planners unless you are doing as PR exercise.)

Secondary marketing communications

You’re also communicating when you send letters to customers and suppliers, when you answer telephone enquiries, use social media, package a product to send by mail order or write a quick listing for an online wedding directory

Everything you do, say, post, tweet, print, email and more comes under the banner of marketing communications for your wedding business.

When you chat on twitter or facebook or write on your blog, remember potential customers will be reading and forming an opinion of your brand. Every little thing you type could be a customer’s first window onto your brand. We couldn’t agree more, remember a bride is buying you and your personality, the brand has to make sense for them. A quiet introverted bride isn’t going to hire a bolshie loud planner - and vice versa.

Be friendly and professional with your colleagues and customers alike, on your website and blog.

Communicate through the right channels for your potential customers. For example, I know wedding photographers and planners who’ve made radio appearances: very canny, as their businesses rely on their personality. Ahh see, just like we said above

If you’re selling a niche product don’t use mass media for marketing. Target more effectively than that if you can.

Think carefully about advertising in the national press if your business is local. Is it really worth paying for a bride in London to see your ad for wedding cakes in Carlisle?

Message

Say the right thing: the thing your potential customers want to hear, not necessarily the thing you’re itching to say first. Promote a discount if your customers are driven by value. Use the right words to win over and persuade the reader to love what they see.

Media

Say it in the right place: no point standing on a mountaintop yelling unless your potential customers are there. If your customers are heavy internet users, say it on a website, on your Google places listing, in a magazine advertorial - depending what your research has told you. Optimise your website for mobile if your potential customers use mobile browsers.

Personality

Every brand has a personality. If your product is quirky make sure that comes across in every status update, tweet, appointment and flyer. In most cases your brand’s personality is your own (perhaps with a few bells on). But do keep every communication ‘right’ for your business.

Effectiveness of marketing communications

It can be very difficult to gauge the effectiveness of your marketing communications. Even the marketing experts can’t prove that advertising works - although it’s generally assumed that it does!

Personally I think a good marketing communications strategy will pay off. It takes a lot of time, careful planning and it can cost a lot of money. But if you can balance the money you spend on promotion to ensure you get a good return, your efforts will be worthwhile.

The right promotion for your wedding business

Every wedding business will have its own best ‘fit’ in terms of marketing communications. If you’re a wedding photographer or toastmaster with a natural charm and brilliant personality, wedding fairs are for you. Meeting brides and grooms face to face will pay off. But you can still tailor your communication strategy by choosing small, medium or big wedding fairs to suit your prices.

If you’re a quiet, shy wedding stationer with a knack for copywriting and stunning visual designs, then work hard at your website. You’ll create a gorgeous online world where your invitations can sell themselves.

And if you’re a wedding planner make sure your websites is inspiring, informative and honest. Your website is your brochure.

Testing and reviewing marketing communications

Whatever marketing communication strategy you choose for your wedding business, try and understand how it works. This can be easier for some methods than others.

For example, advertising on an online wedding directory will send visitors to your website who you can track with Google Analytics. After a month calculate how many visitors have come to your website from that link. Divide the amount you paid by the number of visitors you got, and the number of conversions you tracked from that link - if possible, the order values generated. (For the record - this is something I know I should do, but I’ve never got around to it!)

With other marketing communication methods this isn’t so easy. Social media, for example, is very hard to track. You can find you’re spending most of your time networking with other wedding businesses and bloggers. This is great, but keep an eye on the time you’re spending and the money you’re getting back… and if it’s not much, think about how you can get more out of social media or cut back on the hours you’re spending on twitter!

Cost effectiveness of marketing communications

Always try and be aware of the cost effectiveness of your marketing communications. Keep records of what you’re spending on press advertising, exhibitions, internet banner ads, blog sponsorship etc - and how many orders you get from each one.

In my first couple of years in the wedding industry I ‘tested’ wedding fair advertising: I exhibited at four fairs, one tiny, two medium sized (because for one there was a blizzard and it was off the beaten track so it didn’t count!) and one big exhibition. Afterwards I sat and worked out the value of the orders I’d taken compared to the costs I’d incurred exhibiting - and realised it wasn’t worth my time. I’ve since invested in my website and it works for me. We agree this is the right approach to take

Trial and error is key - and I’d love to hear your experiences of marketing communications that have worked for your wedding business.